Legal

Privacy Policy

Last updated: January 2024. This policy explains what data Flute Gandharvas collects and how it's used.

1. Information we collect

We collect information you provide directly, such as your name, email address, phone number, and payment details when you register for a program, event, or the newsletter. We also collect information generated by your use of the platform, including progress through curricula, ritual completion, and community activity.

2. How we use information

We use your information to deliver the programs and tools you've signed up for, personalise your dashboard and recommendations, process payments, send essential account and event notifications, and, where you've opted in, send marketing communications. We do not sell your personal data.

3. Sharing and disclosure

We share data with service providers who help us operate the platform — payment processors, email delivery services, and analytics providers — under contracts that limit their use of your data. We may disclose information if required by law or to protect the rights and safety of our members and staff.

4. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used so we can improve it. You can control cookies through your browser settings, though some features may not work correctly without them.

5. Data security

We apply industry-standard safeguards, including encryption in transit, access controls, and regular reviews of our systems. No method of transmission or storage is completely secure, and we encourage members to use strong, unique passwords.

6. Data retention

We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time, subject to legal retention requirements.

7. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

8. Children's privacy

Flute Gandharvas's programs are intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us information, please contact us so we can remove it.

9. Changes to this policy

We may update this policy as our practices evolve. Material changes will be announced via email or an in-product notice, and the "last updated" date at the top of this page will reflect the most recent revision.

10. Contact us

Questions about this policy can be sent to support@flutegandharvas.com, or via our contact page.